Question:

Can I order/buy my boat direct from Nautic Global Group?

Nautic Global Group utilizes a worldwide independent dealer network to distribute our recreational boating products. Please take advantage of the Dealer Locator on this website. You can locate your nearest dealer instantly by providing your zip code. Your local Nautic Global Group dealer will be happy to answer your questions and fulfill your boating needs

Question:

Where is my boat’s serial/hull identification number located?

The hull identification numbers (HIN) are located on the starboard stern or starboard upper hull side of the boat (the rear driver’s side of the boat). When in doubt, refer to your owner’s manual or consult your local Nautic Global Group dealer.

Question:

How can I tell what is the model year of my boat?

The last 2 digits of your HIN will provide the model year of your boat.

Question:

Can you please send me pricing information?

All pricing information may be obtained through one of our qualified Nautic Global Group dealers. You may locate your nearest dealer by using the zip code search provided in the Dealer Locator.

Question:

How can I obtain a new capacity sticker?

Stickers for current model year boats can be obtained from the Nautic Global Group Customer Service department CustomerService@NauticGlobalGroup.com, please be sure to include the boat HIN.

Question:

Can I order parts directly through Nautic Global Group?

All parts must be ordered through a Nautic Global Group dealership. For a dealer in your area please visit the Dealer Locator.

Question:

How do I change my owner information with Nautic Global Group if I move or have a name change?

Please e-mail CustomerService@NauticGlobalGroup.com to update your customer information. Be sure to include your boat HIN and a daytime phone number where you can be reached.

Question:

Why update my address with Nautic Global Group if I move?

This information should be kept current so we can be sure and include you in any mailings or notifications.

Question:

How can I obtain an owner's manual for my boat?

An owner's manual can be obtained from your local Nautic Global Group dealer. Please enter your zip code into the Dealer Locator to locate your nearest dealer.

Question:

How do I locate a specific used Nautic Global Group boats for sale?

For a previously owned Nautic Global Group boats, we recommend checking with your nearest authorized dealer. They may have taken used vessels in on trade, or know of customers ready to move up in size.

Question:

I have ordered my boat and want to know when to expect delivery.

Please contact the dealer where you ordered the boat for production and/or delivery timeframes.

Question:

Is it possible to get a listing of all Nautic Global Group dealers?

Nautic Global Group’s company policy is to provide up to three dealers nearest to your location. We encourage you to shop the dealer nearest to your home, or where you do most of your boating.

Question:

What if I move and there is not an authorized Nautic Global Group dealership in my area?

Please e-mail us at Warranty@NauticGlobalGroup.com before any warranty service is performed on your boat. We will be able to make arrangements to help locate a service center that will be able to assist you.

Question:

Where can I get a service manual for my boat and/or engine?

A service manual for the boat is currently not available but most questions can be answered by reviewing your owner's manual. Engine service manuals can be supplied by any authorized dealer in your area.